When a private secondary college reinstated a teacher after an investigation found allegations of student abuse to be unsubstantiated, Civic was engaged by the college’s lawyers to provide strategic issues management advice.

Civic worked with the legal team on a strategy that would allow the college to communicate the reinstatement effectively and sensitively to its key internal and external stakeholders, including its board, staff, parents and student communities.

Reactive statements and protocols were also developed to ensure the college could respond promptly to media enquiries while maintaining the confidentiality of the investigation and privacy of the subjects involved.

Civic advises a number of Australia’s leading private schools, helping them communicate more effectively and efficiently with their communities and supporting them through reputational challenges.

As a trusted advisor of school senior leadership teams and boards, Civic provides strategic counsel on positive positioning, identifying and managing emerging issues and coordinating communications across complex stakeholder groups.

Civic Data’s principal consultants identified how prospective students navigate across hundreds of university-owned websites, apps and other touch points to glean insights about the preferences of these user-journeys. The compliant collection of information regarding this interaction required consistent data definitions and naming conventions be deployed correctly within a core data layer by our practitioners. This new data provides our client with rich intelligence for existing and future platforms.